About Us
James Airport And Cruise Transfers
We offer a professional and friendly transportation service throughout the Thanet and Canterbury area. Our team is ready for any job big or small and can cater for 1 - 8 passengers. What makes us really stand out is our dedication, great prices, attention to detail and putting your satisfaction as our #1 priority. Contact us to learn more on how we can cater to your individual needs.
Travel in comfort
For up to 8 passengers
Comfort
When it comes to comfort and well-being, we have the perfect vehicle, offering the style and quality of a luxury saloon car with the versatility and space of a people mover. With seats for up to 8 passengers, you can relax as each seat back reclines and all have an individual head rest as well as arm rests for the outer rows.
Convenience
The vehicle is fully air conditioned with separate controls for the back area which has heater vents in the floor and cool air vents in the roof lining. All back windows have privacy glass and also built in sun blinds for the younger passengers. All seats are fitted with 3 point diagonal seat belts and there are 3 x ISOFIX child seat mounting points. When traveling with young children please feel free to bring your own car seats (which I can store for your return journey) or let me know at time of booking and we will supply them at no extra charge.
Whatever the job, we’ve got you're transportation services covered. Contact us now to make a reservation.
Prices
Start your holiday the right way, in comfort and with excellent service.
Prices
All toll/congestion charges are included in our prices
If your requirements are not listed, please drop me an email for bespoke price
Terms and conditions
We supply a reliable and friendly service, and endeavour to make your journey as stress free as possible.
Our vehicles are licensed to carry up to 8 passengers and we cater for individuals and groups.
We provide an hours free waiting time (90 mins at airports) anything after these times will be charged at £20 per hour.
All passengers are advised to have adequate travel insurance prior to booking.
We advise customers to allow sufficient time to reach your destination. If traveling to an airport please check with your airline for their guidelines on the latest checkin time and plan your journey accordingly.
We cannot accept any responsibility for missed flights for whatever reason i.e. traffic delays, accidents, breakdowns ,severe weather conditions or any unforeseen circumstances. We will provide evidence required by the customer should they need to claim against their travel insurance.
We do not accept responsibility for costs of any passenger who do not wait for their driver and take alternative transport.
We do not accept responsibility if the passenger/luggage requirements exceed the capacity of the vehicle booked. If you are unsure about the capacity of the vehicle booked please contact us in advance to discuss the best solution.
All prices are quoted as drop off/pick up only. If you would like the driver to meet you in the arrivals hall we do offer this service at a small charge (cost of the parking).
When booking a pick up on your return to the uk please ensure you provide us with the flight number, time and date of your arrival into the uk, and not the time and date of your departure of the airport you are leaving from.
We will provide you with the drivers number who will be taking you on your journey. If you become aware of any changes to your flight times please inform the driver.
We use our own vehicles wherever possible, but do use third party companies where appropriate.
Payments
We accept cash to be paid to the driver. we also accept bank transfers prior to your journey.
Amendment Policy
If you wish to make any amendments to the booking, please contact us by telephone on 07975 717720 or email us on jamesairportandcruisetransfers@yahoo.com
Booking Policy
All bookings must be made via telephone email or through the website booking form. All bookings must be made through an operator and it is illegal for private hire drivers to accept journeys directly. We will send email confirmation to all of our passengers provided they have a valid email address at time of booking.
Cancellation policy
We will accept any cancellation made with at least 48 hours notice. There will be an administration charge of half the upward journey cost, to cover costs if the cancellation is made less than 24 hours before the booking, The cancellation must be made by email. You will receive email confirmation of the cancellation. If you do not receive the confirmation email please phone 07975 717720.
Refunds will not be paid:
If the passenger does not show up for pre-paid journeys.
For cancellations of a booking with less than 48 hours notice.
If the passenger books the vehicle for a wrong date, wrong flight number or misleading information.
If the passenger leaves the pick up point without informing us.
Once the passenger has used the service no refund will be considered.
If for any circumstances where a refund is requested, this should be addressed directly to James Airport and Cruise Transfers at the address on the booking form.
Booking Enquiry
Booking Enquiry
